Terms of Service

Terms & Conditions


Last Updated: 1st of October, 2025.

Welcome to Phoenix Corporation (Private) Limited (“Phoenix Corporation,” “we,” “our,” or “us”). By accessing our websites, platforms, or engaging with any of our business entities, you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using our services.

1. Introduction

Phoenix Corporation (Private) Limited is a registered company in Sri Lanka and acts as a parent company to multiple businesses, including e-commerce, retail, technology, and service platforms. These Terms & Conditions govern your use of our websites, applications, and services across all associated business entities.

2. Acceptance of Terms

By using any Phoenix Corporation service, including but not limited to websites, apps, e-commerce platforms, and business solutions, you confirm that:

  1. You are at least 18 years old (or have reached the legal age of majority in your jurisdiction).

  2. You agree to abide by all applicable laws, rules, and regulations.

  3. You accept these Terms & Conditions, our Privacy Policy, and any other policies posted on our platforms.

3. Use of Our Services

  1. You may use our services only for lawful purposes.

  2. Unauthorized use, including accessing or attempting to access restricted areas of our platforms, is strictly prohibited.

  3. You must provide accurate and complete information when creating accounts or engaging in transactions.

4. Accounts & Registration

  1. Some of our platforms require user registration. You are responsible for maintaining the confidentiality of your account credentials.

  2. You are responsible for all activities under your account.

  3. We reserve the right to suspend or terminate accounts that violate these Terms & Conditions or engage in fraudulent or abusive behavior.

5. Intellectual Property

  1. All content, logos, trademarks, and software on our platforms are owned by Phoenix Corporation or our subsidiaries.

  2. You may not copy, reproduce, distribute, or create derivative works without our written permission.

  3. Unauthorized use may result in legal action.

6. Products & Services

  1. Prices, offers, and availability of products/services are subject to change without notice.

  2. We strive for accuracy in product descriptions but do not guarantee complete accuracy.

  3. Transactions are subject to applicable laws in Sri Lanka and the policies of each business entity.

7. Payment & Transactions

  1. Payments made on any platform must be lawful and verified.

  2. We are not responsible for third-party payment processing errors.

  3. Refunds, cancellations, and returns are governed by the respective business entity’s policies.

8. Third-Party Links & Services

  1. Our platforms may contain links to third-party websites or services.

  2. We are not responsible for the content, policies, or practices of third-party platforms.

9. Limitation of Liability

  1. Phoenix Corporation and its subsidiaries are not liable for direct, indirect, incidental, or consequential damages arising from your use of our platforms.

  2. We do not guarantee uninterrupted or error-free services.

  3. Use of our services is at your own risk.

10. Indemnification

You agree to indemnify and hold Phoenix Corporation, its affiliates, employees, and partners harmless from any claims, losses, or damages arising from:

  1. Your violation of these Terms & Conditions.

  2. Your misuse of any platform or service.

  3. Any infringement of third-party rights.

11. Privacy

Your personal data is handled in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions.

12. Governing Law & Jurisdiction

  1. These Terms & Conditions are governed by the laws of Sri Lanka.

  2. Any disputes arising will be subject to the exclusive jurisdiction of courts in Sri Lanka.

13. Changes to Terms & Conditions

  1. Phoenix Corporation may update these Terms & Conditions from time to time.

  2. Changes will be posted on our platforms, and continued use constitutes acceptance.

14. Contact Us

For questions regarding these Terms & Conditions, please contact us at:
Phoenix Corporation (Private) Limited
Address: No 1, Galle Road, Colombo 7
Email: info@phoenixcorp.lk
Phone: 011 2321244